Article 1: Purpose and general provisions
These General Terms and Conditions of Sale apply to all sales of SFAN Laboratory Products. SFAN Laboratory reserves the right to modify the present, at any time by the publication of a new version. The GTCs applicable then are those in effect on the date of payment of the order. The Customer declares to have taken note of all these General Conditions of Sale, and if necessary the Special Conditions of Sale related to a product or a service, and accept them without restriction or reserve. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer matches his needs. Should one of the provisions of this contract be canceled, such nullity would not result in the invalidity of the remaining provisions which shall remain in force between the parties. Any modification of the contract is valid only after written agreement signed by the parties.
Article 2: Price
The prices of the products sold by SFAN Laboratoire are indicated in Euros exclusive of taxes. They are also indicated in euros, all taxes included (VAT + other possible taxes and without specific shipping charges if a specific agreement has not been concluded with the customer). For all products shipped outside the European Union and / or DOM-TOM, the price is calculated without taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes do not fall within the remit of the Seller. They shall be borne by the buyer and shall be his responsibility (declarations, payment to the competent authorities, etc.). SFAN Laboratoire reserves the right to modify its prices once a year or at any time in the event of a sudden rise in raw material.
Article 3: Products and services
The customer certifies that he has received a detailed description of the prices, the delivery costs and the terms of payment, delivery and execution of the sale at the latest when the order confirmation is sent. The Seller agrees to honor the order of the Customer according to the confirmation of order. SFAN Laboratoire refunds or exchanges products that are defective or do not correspond to the order, in accordance with legal provisions regarding compliance and latent defects.
Article 4: Retention of title clause
The products remain the property of SFAN Laboratoire until the full payment of the price.
Article 5: Terms of delivery
The products are delivered to the delivery address which was indicated at the time of the order and the indicated time. In the event of delayed delivery, the Customer has the possibility to resolve the contract under the conditions and modalities defined in Article L 138-2 of the Consumer Code. SFAN Laboratory recalls that at the moment when the Customer takes physical possession of the products, the risks of loss or damage of the products are transferred to him. It is the Customer’s responsibility to notify the carrier of any reserve on the delivered product.
Article 6: Payment
Payment is due in accordance with the conditions stipulated on the order confirmation.
Article 7: Guarantees
According to the law, SFAN Laboratoire assumes two guarantees: of conformity and relative to the hidden defects of the products. If necessary, the Buyer can present any complaint by contacting the Quality Department of SFAN Laboratoire, 13 rue des Rainettes, 61150 Rânes / 02 33 12 15 00
Article 8: Intellectual Property Rights
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No assignment of intellectual property rights is realized through these GCS. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 9 : Force majeure
The fulfillment of the obligations of the seller at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or of force majeure which would prevent its execution. SFAN Laboratory will notify the customer of the occurrence of such an event as soon as possible.
Article 10: Applicable law
All the clauses in these general conditions of sale, as well as all the buying and selling transactions referred to herein, will be governed by French law.
Our general conditions of sale have been developed from a free and free model which can be downloaded on the site www.donneespersonnelles.fr